Recent years have witnessed a lot of technological advancements, while enabling users to communicate with businesses in a lot more way than earlier. They have been able to reach the businesses via website, social media, messaging platforms, increasing difficulty for the businesses to cater all the queries and thence reducing their customer satisfaction as well leads to loss of potential leads. In order to bridge this gap between the businesses and consumers SuperBot Text has been launched. It is an AI-Driven unified communication agent which can be integrated with 20+ channels including Website, WhatsApp, Facebook Messenger, Line, etc and can cater unique queries from multiple channels concurrently while doing the work of 1000 agents alone
Built with the help of Machine Learning and Powerful NLU Algorithms, SuperBot is capable of :-
No matter how many mediums and technologies are introduced, but telephony will always be a preferred and one of the most convenient medium for communication. But for a business attending so many calls becomes a hassle as well as increases their cost to be spent in agent hiring, training, infrastructure, etc. Also, the outbound marketing, survey as well as feedback calls take a lot of time and efforts for getting the desired results. Analysing this situation, PinnacleWorks has launched another product named as SuperBot Telephony. SuperBot Telephony is an AI-Based Conversation Platform which is capable of having Smart Dialogues with Humans over Telephony Channels. It capable to doing both taking inbound calls as well as outbound calls and can make thousands of calls in one minute only. Being backed by High-End technologies it is :-
PinnacleVision offers the pretrained models through APIs as well as via custom models using Machine Learning, depending upon the user requirements.
PinnacleVision allows to add images and video analysis to your applications. It just needs an image or video to provide to its Recognition API, and the service can identify the objects, people, text, scenes and activities including any inappropriate content. It also provides highly accurate facial analysis and recognition on the provided images and videos.